1. OPENING
Talking Points:
- • "This is Version 1 of your patient acquisition system."
- • "I'll walk you through the full experience from a patient's perspective."
- • "We'll capture feedback at the end so we can move efficiently to launch."
2. HOMEPAGE
Talking Points:
- • Guides visitor from confusion → trust → action
- • Clear headline and positioning
- • Strong CTA (Book Appointment / Call Now)
- • Trust indicators remove friction
Pause & Ask:
"Does this reflect how you want patients to experience Kenah?"
3. ABOUT
Talking Points:
- • Builds trust and credibility
- • Turns the organization into real people
- • Reinforces professionalism and care quality
4. SERVICES
Talking Points:
- • Explains types of care offered
- • High-level overview of support
- • Easy to understand structure
5. PROGRAMS
Talking Points:
- • Shows structured levels of treatment
- • Helps patients understand where they fit
- • Supports decision-making
Key Line:
"Services explain the care, Programs show how that care is delivered."
6. LOCATIONS
Talking Points:
- • Makes it easy to find care
- • Supports local search visibility
- • Direct booking per location
7. REFERRALS
Talking Points:
- • Simplifies provider-to-provider referrals
- • Clear contact pathway
- • Supports partnerships
HIGHLIGHT SECTION
8. BOOKING
Talking Points:
- • Converts interest → appointment
- • Calendar and time selection
- • Designed for speed and simplicity
Key Line:
"The goal is under one minute from interest to booking."
10. SEO & AI SEARCH
Talking Points:
- • Structured for Google indexing
- • Optimized for AI-driven search
- • Supports visibility in modern discovery platforms
Key Line:
"If AI can't find you, it won't recommend you."
11. WRAP UP
Talking Points:
- • Apply feedback
- • Prepare final version
- • Move to launch
Closing Line:
"Once the balance is settled, I'll move straight into full setup and launch."