Privacy Policy
Effective Date: January 1, 2026
Kenah One Health Care Services is deeply committed to protecting your privacy and ensuring your personal and medical information remains secure. This Privacy Policy outlines how we collect, use, and protect the information you share with us through our website and services.
1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our website. This includes when you fill out forms, request an appointment, or contact our team. The information we may collect includes:
- Your name
- Email address
- Phone number
- Health-related inquiries or notes submitted via our contact and appointment forms
2. How We Use Your Information
The information we collect is strictly used to provide you with the best possible care and support. Specifically, we use your information for:
- Scheduling and managing your appointments
- Following up on your inquiries or requests for care
- Maintaining accurate internal administrative records
- Communicating with you regarding our behavioral health services
3. HIPAA Compliance
As a behavioral health care provider, Kenah One Health Care Services is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you share with us is handled with the utmost confidentiality and is protected by industry-standard security measures. A detailed Notice of Privacy Practices regarding your rights under HIPAA will be provided to you during your formal intake process.
4. Sharing of Information
We do not sell your personal information to anyone. We only share your data with trusted third-party service providers that assist us in operating our practice, such as our secure Customer Relationship Management (CRM) platform. These partners are bound by strict confidentiality agreements and use the information solely to support our healthcare operations.
5. Cookies and Website Analytics
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies help us understand how visitors interact with our website so we can enhance its functionality. You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.
6. Your Data Rights
You have the right to request access to, correction of, or deletion of your personal data held by Kenah One Health Care Services. To request the deletion of your personal information from our digital systems, please contact us using the information below. Note that certain medical records may need to be retained for legal and regulatory compliance.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
Kenah One Health Care Services
Phone: 443-491-7854
Locations: Glen Burnie, MD | Chestertown, MD | Fairfax, VA